Thank you for choosing HelpyDost for your home service needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website application.
Information We Collect:
Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and address to create and manage your account.
Payment Information: We collect payment information, such as credit card details or other payment methods, to process payments for the services you request.
Service Details: We collect information about the services you request, including the type of service, service location, and any additional details necessary to fulfill your request.
Device Information: We may collect information about the device you use to access our application, such as your device type, operating system, and browser type.
How We Use Your Information:
Providing Services: We use your information to provide the services you request, such as scheduling cleaning or mechanic services.
Payment Processing: We use your payment information to process payments for the services you request through our secure payment gateway.
Communication: We may use your contact information to communicate with you about your account, services, promotions, and updates.
Improving Services: We may analyze your usage of our application to improve our services, user experience, and customer support.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
information Sharing:
Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors and service providers.
Legal Compliance: We may disclose your information in response to legal requests, court orders, or legal processes, or to protect our rights, property, or safety.
Consent: We may share your information with your consent or as otherwise described to you when collecting the information.
Data Security:
We implement security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
Your Choices:
Account Information: You can review and update your account information by logging into your account settings.
Communications: You can choose to opt out of receiving promotional communications from us by following the instructions in the communication or contacting us directly.
Children's Privacy:
Our services are not directed to children under the age of 13. If you believe that we have collected personal information from a child under 13, please contact us, and we will take steps to delete that information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website application, and your continued use of our services after the changes are effective will signify your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or feedback about this Privacy Policy or our practices, please contact us at support@helpydost.com.
By using our website application and services, you agree to the terms of this Privacy Policy. Thank you for trusting HelpyDost with your home service needs.